At Aastik Healthcare Limited ("Company"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, website, and products, including the "Su Swasthya" E Health Card.
By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- 1.1 Personal Information
Name, age, gender, and contact details (email address, phone number, address).
Payment details such as credit/debit card information or transaction history when purchasing services or products.
Identification details like government-issued ID if required for certain services.
- 1.2 Health Information
Medical history and health records (only if voluntarily provided for specific services).
Preferences for healthcare services and wellness products.
- 1.3 Non-Personal Information
Website usage data, such as IP address, browser type, and operating system.
Cookies and similar tracking technologies to enhance user experience.
2. How We Use Your Information
We use your information for the following purposes:
- 2.1 Service Delivery
To process and fulfill your purchases, including the Su Swasthya E Health Card and wellness products.
To provide healthcare benefits and services tied to your E Health Card.
- 2.2 Customer Support
To respond to your inquiries, complaints, or feedback.
To send updates regarding your purchases, services, or changes to terms and conditions.
- 2.3 Personalization and Marketing
To offer tailored healthcare solutions and promotions.
To notify you about new products, services, or benefits from partner brands.
- 2.4 Legal Compliance
To meet legal and regulatory requirements.
To protect against fraud, unauthorized transactions, or other illegal activities.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- 3.1 With Partner Brands
To provide benefits and offers from partner healthcare and medical brands for Su Swasthya E Health Cardholders.
- 3.2 With Service Providers
To facilitate payment processing, delivery services, and other operational functions.
- 3.3 Legal Requirements
To comply with applicable laws, regulations, or legal processes.
To protect the rights, safety, or property of Aastik Healthcare Limited or its users.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights concerning your personal data:
- 5.1 Access and Correction
You can request access to your data and ask for corrections to inaccuracies.
- 5.2 Data Deletion
You can request the deletion of your personal information, subject to legal and contractual obligations.
- 5.3 Opt-Out of Marketing
You can opt out of receiving promotional emails or communications by using the "unsubscribe" link in our emails or contacting us directly.
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can manage cookie preferences through your browser settings.
7. Updates to the Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on our official website, and the "Last Updated" date will be revised accordingly.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, you can contact us at:
Aastik Healthcare Limited
Ananda Enclave, 457 Anandapur, 4th Floor kolkata:- 700107
✉ [email protected]
